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Cookie Business Social Media Strategy

A decorated cookie is a finished piece of work that fits in one photograph, which is why bakers who show their sets often find their orders come from the people who follow them. Gift buyers and party hosts look at Instagram for ideas before they ask for a price, icing videos on TikTok are watched for the satisfaction of a smooth flood of colour, and parents and relatives ask in local Facebook groups who bakes for parties. A steady habit of showing sets, boxes and order dates keeps the bakery in mind until an occasion comes round. Social media also answers the questions buyers are shy to ask, such as how far ahead to order and whether a bake suits a guest with an allergy. It works best with an order page, so that interest turns into a booked date.

Free · about a minute · with 4 weeks of posts

Crumbly Lane Cookies is a made-up bakery that posts only now and then and has almost no followers. Its strategy chooses Instagram, TikTok and Facebook, then shows what each profile needs and how the posts divide between four themes. The four weeks of posts come with captions and hashtags, and [brackets] left for the details only the owner knows, such as a date, a flavour or an area. A modest advert budget, a hashtag list and the figures worth tracking close the strategy. A strategy of your own, for your bakery and the platforms you use, takes about a minute to make.

What works on social media for a cookie business

  1. Film the icing, not only the finished set

    Outlining, flooding and the last small details are the part people stop to watch. Keep your hands and the piping bag in the frame, and film a few seconds at a time. Say in a line of text what the set was for and how to order one.

  2. Keep names and addresses out of the shot

    Cookies made for a party often carry a child's name, and boxes carry delivery labels. Ask the customer before you post their order and crop out anything that identifies them. Customers who feel safe being featured will happily tell friends.

  3. Show the moment a box is opened

    A cookie box is a present, and the reaction when the ribbon comes off is what makes people want to send one. Film an unboxing with the buyer's permission, or open one of your own at the packing table. Add a caption inviting viewers to send a box to someone.

  4. Use highlights to answer the questions you hear

    Buyers often ask how much notice you need, whether you deliver and what is in a bake. Save your answers as story highlights on Instagram, so every visitor finds them without a message. Fewer repeat questions leave more time for baking.

Sample

Crumbly Lane Cookies is a made-up cookie business. Its strategy shows where the customers of a cookie business are, what to post there and four weeks of posts ready to use. Yours is made for your own business and the platforms you use.

Social media marketing strategy

Crumbly Lane Cookies

Crumbly Lane Cookies will use icing videos, photos of finished sets and clear order dates to move viewers on Instagram, TikTok and Facebook towards a booked order.

More online orders or bookings · Under 100 US dollars a month

Fix these first

  1. Put the order page link first in every bio and name the occasions you bake for in the opening line.

  2. Photograph each order on the same plain background before it is packed, so the feed looks like a shop window.

  3. End every caption with what to do next, naming the occasion, the notice you need and where to order.

Your platforms, in order

  1. Instagram 5 posts in 4 weeks · Reels, Carousels, Stories

    Decorated cookies photograph well in a feed, and viewers can reach the order page from the link in the bio.

    Fix on your profile:

    • Use a close photo of an iced cookie or your logo as the picture.
    • Start the bio with the cookies you bake and the occasions you cover, then point to the order link.
    • Pin three posts: a gift box, a decorated set and a corporate order.
    • Add highlights for how to order, allergens and delivery.
  2. TikTok 4 posts in 4 weeks · Piping videos, Packing videos, Unboxing

    Outlining, flooding and packing are satisfying to watch, and a short clip is shown to viewers who have never visited your page.

    Fix on your profile:

    • Match the name and picture to your Instagram account, so viewers know it is you.
    • Say what you bake and where to order in the bio, with the website link.
    • Pin a video of a set being iced from plain bake to finish.
  3. Facebook 3 posts in 4 weeks · Photo posts, Local group posts

    Parents, hosts and relatives look in local groups for someone to bake party cookies, and a page gives them your photographs and a message button.

    Fix on your profile:

    • Add your delivery area, your order button and a photo of a recent set as the cover.
    • Write an About line that names gift boxes, party sets and corporate orders.
    • Turn on messages and reply within the day.

Your content pillars

Icing and decorating

  • A plain bake turned into a finished set in a few clips
  • Piping a name or a tiny detail up close

Boxes going out

  • Packing a gift box with ribbon and a message card
  • A corporate box on a reception desk

Occasions and themes

  • A baby shower set in one colour palette
  • Seasonal shapes before orders open

How to order

  • What we need from you to book a date
  • The allergens in each bake, in plain words

Your 4-week posting calendar

Week 1

Tuesday · Instagram · Reel

Icing a birthday set

Plain bake to finished set in a few clips: outline, flood, then the tiny details. Every cookie is iced by hand and left to set before it is boxed. Want a set for [occasion]? Order through the link in our bio.

#DecoratedCookies #CookieDecorating #BirthdayCookies

Thursday · TikTok · Piping video

Outlining a design

Outlining a cookie takes a steady hand and a lot of patience. Watch this one come together, then tell us the theme for yours. Order from the link in our bio.

#CookieDecorating #IcedCookies #CrumblyLaneCookies

Saturday · Facebook · Photo post

Taking orders for the next date

We are taking orders for [date] in [area]. Gift boxes, party sets and favours are all baked after you order, so tell us the date and how many. Send us a message or order through our website.

#CookiesToOrder #CookieGiftBox #CrumblyLane

Week 2

Tuesday · Instagram · Carousel

What goes in a gift box

Swipe to see what goes into our gift box: [flavours], tissue, a ribbon and a message card. Tell us who it is for and we will do the rest. Order a box from the link in our bio.

#CookieGiftBox #CookieBoxes #CrumblyLaneCookies

Thursday · TikTok · Packing video

Packing an order

Packing an order: cookies, tissue, box, ribbon, card. Each box is made to arrive whole. Order yours from the link in our bio.

#CookieBoxes #CookieGiftBox #CrumblyLaneCookies

Saturday · Instagram · Story

Allergen information

Allergens matter. Every bake has its allergens listed on our website, and you can ask us about a particular need before you order. Read the list through the link in our bio, or message us.

#CookiesToOrder #CrumblyLane

Week 3

Tuesday · Instagram · Reel

Logo cookies for a team

Iced logo cookies for the team at [company]. Ordering for an office? We deliver boxes to reception with an invoice. Message us for a corporate order or start one from the link in our bio.

#CorporateGifts #CustomCookies #CookieBoxes

Thursday · Facebook · Photo post

Treat table for a party

Planning a party in [area]? Iced cookies make a treat table or a favour for every guest. Tell us the date and the theme and we will do the rest. Send us a message to start your order.

#BirthdayCookies #PartyFavours #BabyShowerCookies

Saturday · TikTok · Behind the scenes

The cooling rack

Out of the oven and onto the rack. They cool right through before any icing goes on, or the colours run. Order cookies baked for your date from the link in our bio.

#SugarCookies #CookieDecorating #CrumblyLaneCookies

Week 4

Tuesday · Instagram · Carousel

Seasonal shapes

New for [season]: [shape] and [shape], iced in [colours]. Orders are open until [date]. Choose your box from the link in our bio.

#IcedCookies #CookieBoxes #CrumblyLaneCookies

Thursday · Facebook · Photo post

A kind review

Thank you to [name] for the kind words about the cookies we baked for [occasion]. We love hearing how they went down. Want some for your own date? Message us and we will check we have space.

#CookiesToOrder #CrumblyLane

Saturday · TikTok · Unboxing

Opening a box

Watching someone open a box of cookies is the part of the job we like most. Who would you send one to? Tag them, then order from the link in our bio.

#CookieGiftBox #Unboxing #CrumblyLaneCookies

Words in [square brackets] are for you to fill in, like a price or an offer.

Your hashtags

#CookieGiftBox #DecoratedCookies #CustomCookies #SugarCookies #IcedCookies #CookieDecorating #PartyFavours #CorporateGifts #BabyShowerCookies #BirthdayCookies #CookiesToOrder #CookieBoxes #CrumblyLaneCookies #CrumblyLane

Your advert budget

Instagram60%

Promoting your best icing reel and gift box posts to people in your delivery area in the weeks before an occasion, linking to the order page.

Facebook40%

Adverts to parents and hosts in your delivery area, with photos of party sets and an order button.

The numbers to watch

Taps on the order link

Note the link taps shown in each profile's insights every week.

Orders that began on social media

Add a how-did-you-hear question to the order form and count the answers that name Instagram, TikTok or Facebook.

Messages about dates and designs

Tally the messages asking about a date or a design on Instagram and Facebook each week.

Saves and shares of finished sets

Check which posts are saved or shared most each month and make more of that kind.

Followers in your delivery area

Read the audience locations in each profile's insights every month to see whether your delivery area is well represented.

How AI Web Maker runs this strategy

Every post sends people somewhere. On AI Web Maker your website comes with the tools that keep this strategy running every week:

AI Social Media Marketer. Writes and posts to Facebook, Instagram and more on a schedule, sending people to your site.

AI Chatbot. Answers your visitors day and night from your own information, and takes the details of people who want to talk.

AI Blog Writer. Writes and publishes articles about your business on a schedule, so new visitors keep finding you on Google.

Contacts and leads. Every sign-up, contact form and chat lead lands in one place, so no customer slips away.

AI SEO Tool. Scores every page out of 100 and fixes each problem with a click, so the pages your posts link to climb on Google too.

After the strategy

Give your posts a website to send people to

Every post needs somewhere to send the people who want to know more, ask or book. AI Web Maker builds a website for your cookie business in minutes, ready to preview.

Make my strategy first Build my website →

Free to build and preview · $119 a year hosting when you go live · domain not included

Questions

Social media for a cookie business: questions and answers

Is Instagram enough for a cookie business?

Instagram is a good start, because decorated cookies look good in a feed and the bio link leads to your order page. TikTok suits icing videos, and Facebook reaches parents and hosts in local groups. Choose two or three and keep them up, rather than opening every account.

What should a cookie business post on social media?

Post icing videos, finished sets, boxes being packed and opened, and the themes you can make for each occasion. Add posts that explain how to order and what allergens are in each bake. Let one post in every few be a plain invitation to book a date.

How do I turn social media followers into cookie orders?

Make the next step obvious in every caption, with the occasion, the notice you need and a link to the order page. Reply to messages quickly and ask for the date and the number of cookies. Share a last order day before each gifting date so people act on it.

How often should a cookie business post?

Three posts a week is a pace many bakers can keep if they film while they ice and spread the clips across the week. Post a little more before a gifting date and less when your baking days are full. A steady pace matters more than a burst of posts followed by silence.

Social media strategy samples for other industries