Company profile
Riverbend Animal Clinic
Careful, kind veterinary care for cats, dogs and small pets
About us
Riverbend Animal Clinic is a veterinary clinic for the cats, dogs and small pets of our community. We offer health examinations, vaccinations, planned surgery and urgent care under one roof, so the people who know your pet are the ones looking after it when something changes.
Our vets and nurses explain what they find in plain words, talk through the options and agree a plan with you before we begin. We want every visit to be as calm as possible for animals and for the people who love them. Whether your pet is here for a first vaccination, a planned operation or an urgent appointment, you will know what is happening and why.
Our vision
We want every animal in our community to have a vet close by, and every owner to feel listened to.
Our mission
Our mission is to provide careful, honest veterinary care for cats, dogs and small pets, and to explain every option clearly so that owners can decide with confidence.
Our values
Compassion
We treat every animal and every owner with kindness, including on the hardest days.
Honesty
We explain what we find and what the options are, and we never promise an outcome we cannot know.
Calm handling
We handle animals gently and give them time, because a relaxed pet makes for a better visit.
Clear communication
We use plain words, give an estimate before treatment and keep you informed at every step.
Our services
Health examinations
Routine examinations for kittens, puppies, adults and older pets, with time to talk through diet, behaviour and any worries.
Vaccinations
Vaccinations for cats, dogs and rabbits, planned to the schedule our vets recommend for each pet.
Surgery
Planned operations, from neutering to the removal of lumps, with the process explained beforehand and aftercare advice afterwards.
Urgent care
Urgent appointments for pets that cannot wait for a routine slot, and clear guidance on where to go outside our opening hours.
Small pet care
Examinations and advice for rabbits, guinea pigs and other small pets, with time set aside for their particular needs.
Follow-up and aftercare
Follow-up visits and phone advice to see how a pet is getting on after an operation or a course of treatment.
Who we serve
We care for the pets of families, couples, single owners and older residents who treat their animals as part of the household. New kitten and puppy owners come to us for first vaccinations and advice, rabbit and guinea pig owners for care that suits small animals, and long-standing clients for pets of every age. We also work with rescues, breeders and groomers who send us the animals in their care.
Why choose us
Time to listen
We set aside time in each appointment to hear your concerns and answer your questions.
Options without pressure
We explain the choices and the likely costs, then leave the decision with you.
Cats, dogs and small pets
Every kind of household pet is welcome, from a kitten to a rabbit.
Familiar faces
Whenever we can, you see the same vet and nurse, who know your pet's history.
How we work
You tell us about your pet
When you book, we ask what you have noticed and what you would like to talk about, so the vet is prepared.
We examine and explain
Our vet examines your pet gently and explains what they find in plain words.
We agree the plan together
We set out the options, give an estimate and ask for your consent before any treatment.
We follow up
We tell you what to do at home, arrange a check if one is needed and are on the phone if you have questions.
Contact us
Riverbend Animal Clinic
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