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Keyhold Property Management
Rented homes looked after with care and clear records
About us
Keyhold Property Management looks after rented homes on behalf of their owners. We find and check tenants, set up each tenancy, collect the rent, arrange repairs and keep the records a landlord needs, so owners can step back from the daily work without losing sight of their property.
Our landlords include people letting out their first or an inherited home, owners who live far from their rental and investors with several properties. Each gets clear statements, one named contact and prompt news when something at the home needs a decision. Every applicant is measured against the same written criteria, and every tenant is treated with courtesy.
Our vision
We want every home we manage to be one that its owner and its tenant can both rely on.
Our mission
Our mission is to manage rented homes openly and fairly, keeping owners informed, tenants heard and each property in good repair.
Our values
Openness
Owners can see where every payment went and why every decision was made.
Fairness
We use the same written criteria for every applicant and show every tenant the same courtesy.
Care for the property
We deal with small repairs early, before they grow into large ones.
Responsiveness
We answer owners and tenants promptly and report back on what has been done.
Our services
Finding tenants
We advertise the home, arrange viewings and check each applicant against the same written criteria before recommending anyone to the owner.
Setting up the tenancy
We prepare the agreement, record the condition of the home with dated photos and handle the deposit under the rules that apply where the property is.
Rent collection and statements
We collect the rent, follow up late payments politely and send the owner a clear statement for every payment.
Repairs and maintenance
Tenants report faults to us and we arrange a suitable tradesperson, asking the owner first when work goes above the limit they set.
Property inspections
We visit the home at agreed intervals, photograph its condition and send a written report, so an owner who is far away can see how it looks.
Safety checks and renewals
We keep a diary of the safety checks and certificates the property needs and remind owners before each one is due.
Ending a tenancy
We carry out the move-out inspection, compare it with the move-in record, agree any deductions fairly and prepare the home for whoever comes next.
Who we serve
We work with owners who are new to letting, whether the home was their own, an inheritance or the flat they kept after moving for work. We look after the homes of landlords who live abroad or too far away to visit, and of investors who have outgrown managing a few properties themselves. Our tenants come from every background and are looking for a well-kept home and a manager who answers the phone.
Why choose us
One named contact
You deal with a person who knows your property, not a queue of different voices.
Records you can follow
Every payment, repair and inspection is written down with dates and photos, so you can see the history of your home at any time.
Repairs handled early
We act on small problems promptly and ask for your approval before spending above the limit you set.
Fair to every applicant
Our criteria are written down and applied in the same way to everyone who applies for your home.
How we work
We learn about your property and your plans
We look at the home, ask what you expect from the tenancy and tell you plainly what we can and cannot control.
We prepare and advertise it
We recommend any work needed before a tenant moves in, then photograph and describe the home accurately.
We find and set up the tenancy
We check applicants against our written criteria, present our recommendation to you and handle the paperwork and the move-in.
We manage and report
We collect rent, deal with repairs, inspect the home and send you statements and updates in a form you can follow.
Contact us
Keyhold Property Management