Company profile
Northwind Heating and Air
Reliable heating and cooling, installed, serviced and repaired with care
About us
Northwind Heating and Air is a heating and air conditioning company that installs, services and repairs furnaces, heat pumps, boilers and air conditioning. We look after homes, rented properties and small businesses that need to stay warm in winter and cool in summer, without surprises.
We begin by looking at the building, how it is used and what the current system is doing, because the right answer is sometimes a repair and sometimes a replacement. Our engineers explain the options in plain words, fit the equipment neatly and show you how to run it. After that we keep it working with regular servicing and quick visits when something goes wrong.
Our vision
We want every home and workplace we look after to be comfortable on the coldest night and the hottest afternoon.
Our mission
Our mission is to install, service and repair heating and cooling systems so that customers get dependable comfort and honest advice.
Our values
Honest advice
We tell you whether a system can be repaired or really needs replacing, and we explain why.
Safe work
We treat gas, flues, refrigerant and electrics with respect, and we work to the rules that apply to each.
Respect for your home
We cover floors, protect furniture and clear away packaging and old equipment when we finish.
Plain explanations
You get your options, the reasons for them and any recommendations in writing, without jargon.
Our services
Furnace and boiler replacement
Removing ageing furnaces and boilers and fitting new ones sized to the home, with the flue, pipework and controls checked.
Heat pump installation
Surveying the home, advising whether a heat pump suits it, and installing it with the controls explained.
Air conditioning installation
Choosing and fitting cooling for single rooms or whole homes, with tidy pipework and a sensible place for the outdoor unit.
Annual servicing
Cleaning, checking and testing heating and cooling equipment before the season, with a written record of what we did.
Repairs and breakdown visits
Finding the cause when the heating stops or the cooling fails, then repairing it or explaining the options.
Landlord and business care
Scheduled heating checks and servicing for rented homes, offices and shops, with records for each property.
Who we serve
We work for homeowners who need a system repaired, replaced or serviced, and for households new to heat pumps or air conditioning. Landlords and letting agents call us for yearly heating checks and quick repairs between tenants. Shops, offices and small commercial buildings rely on us to keep staff and customers comfortable.
Why choose us
Repair or replace, straight answers
We give you an honest view on whether a repair is sensible before we suggest a new system.
Equipment sized to your home
We survey the building and size the system to suit it, instead of copying whatever was there before.
A written record of every visit
We leave notes on what we found and did, so the next visit starts with the history of your system.
No heat is treated as urgent
A house without heating or cooling comes first when we plan the day, and we tell you when to expect us.
How we work
We look at the building
We visit, look at the existing system, the rooms and the way you use them, and listen to what is bothering you.
We explain your options
We set out repair, replacement and alternatives such as a heat pump, with a clear written quote for each.
We install or repair carefully
We agree a date, protect your home, do the work tidily and keep you informed of anything we find.
We test and show you
We test the system, explain the controls and thermostat, and leave you with the paperwork and a plan for servicing.
Contact us
Northwind Heating and Air
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