Company profile
Hookline Towing
Roadside recovery and towing, day and night
About us
Hookline Towing helps drivers whose vehicle has stopped. We provide roadside recovery, breakdown towing, jump starts and vehicle transport, and our phones are answered day and night. We work for private drivers, and for garages, fleets and businesses that need vehicles moved safely.
A call to us begins with a few clear questions: where you are, whether you are somewhere safe and what the vehicle needs. We tell you what we can do, agree the price before we move anything and keep you informed until the vehicle is where it should be. Our drivers load and secure every vehicle with care, and treat every vehicle and every worried driver with patience.
Our vision
We want Hookline Towing to be the call that drivers and businesses make with confidence on their worst day on the road.
Our mission
Our mission is to recover and move vehicles safely, with clear communication and a fair price agreed before we start.
Our values
Safety first
We make the scene safe before we begin, and we protect the driver, the passengers and the vehicle throughout.
Honest pricing
We explain the charges before we hook up and do not add surprises afterwards.
Calm, clear communication
We tell you what is happening and what comes next, in plain words and without pressure.
Care for the vehicle
We choose the right equipment for each vehicle and secure it with care.
Our services
Roadside recovery
Help for drivers stopped at the roadside, from getting the vehicle to a safe place to moving it on.
Breakdown towing
Towing a vehicle that will not run to a garage, to your home or to another address of your choice.
Jump starts
A jump start for a flat battery, to get a vehicle running again where it is safe to do so.
Vehicle transport
Planned moves of cars and vans by flatbed for owners, dealers and sellers, including vehicles that cannot be driven.
Work for garages and fleets
Towing and transport for garages, dealerships and fleets, with one point of contact and clear invoices.
Who we serve
We help drivers who have broken down on the road, at home or at work, and people whose vehicle cannot be driven. Garages, dealerships and recovery partners call us when they need a vehicle moved, and businesses with vans or cars rely on us to keep their fleets working. Many of our callers are stressed and unsure what to do next, and we make the next step clear.
Why choose us
We answer day and night
Vehicles stop at all hours, so our line is open when you need it.
You hear the price before we move
We explain what the job will cost before your vehicle goes anywhere.
You are kept informed
From your call to the drop-off, you know what is happening and who is coming.
Drivers and businesses get the same care
Private motorists and fleets receive the same careful handling and the same plain answers.
How we work
You call us
Tell us where you are, whether everyone is safe and what the vehicle is, and we ask the questions that help us send the right truck.
We agree the plan
We explain what we can do, give you the price and agree where the vehicle is going before we start.
We recover it safely
We make the scene safe, secure the vehicle on the right equipment and take it to the address you have chosen.
We hand over and follow up
We hand the vehicle over safely and give you a clear invoice and the details your garage or insurer may need.
Contact us
Hookline Towing
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