How Shelterpoint Insurance Works
From your first enquiry to being covered, here is what to expect at each step, what to have ready, and how we help if you ever need to make a claim.
From enquiry to policy start
- Make an enquiry: tell us a little about what you need to be covered for.
- Receive your quote: we arrange a quote based on the details you provide.
- Review your options: take your time to compare the cover and terms.
- Confirm and set up your policy: once you are happy, we put your cover in place.
- Your policy starts: you are covered from the start date agreed with you.
What to have ready for a quote
Having these details to hand helps us prepare your quote more quickly:
Your name and contact details.
The address or details of what you need insured.
The type of cover you are interested in.
Any relevant information about your existing cover, if you have it.
You can read about each type of cover on our Insurance Cover We Offer page.
Ready when you are
No need to gather everything at once. Start with the basics and we will guide you through anything else we need.
Getting support when you make a claim
If something happens and you need to make a claim, you do not have to face it alone. Guidance is available to help you understand what to do next.
Keep your policy details and any relevant records to hand.
Let us know as soon as you can so we can talk you through the next steps.
Ask us any questions about the process at any point.
Common questions about getting insured
How long does it take to get a quote?
Do I need to have everything ready before I start?
When does my cover start?
What types of cover can I get?
Ready to get covered?
Make your first enquiry today and take the first step toward the cover you need.