Water test at your tap
Twelve readings taken on the spot and explained before we leave. Laboratory samples are priced separately.
Test visitfrom $85
Test first. Treat only what the water needs.
Purewell tests the water in homes and workplaces, explains the results in plain words, and fits filters, softeners and purification systems only where the readings call for them.
12 readingsin the standard home test
$85for a test visit at your tap
Lab samplesfor bacteria, lead and nitrate
- Mains supplies
- Wells and boreholes
- Rainwater tanks
- Offices, cafés and clinics
What a test can show, and what usually helps
Some problems can be seen or tasted; others only show up in a reading. The test decides which line of this table applies to your water.
| What the test finds | How it often shows | What usually helps |
|---|---|---|
| Hard water | Scale in kettles, spots on glasses, stiff towels | A softener, or a scale reducer where softening is not wanted |
| Chlorine taste or smell | A swimming pool note in drinking water | A carbon filter at the kitchen tap or for the whole house |
| Iron or manganese | Orange or black stains on basins and laundry | An iron filter sized to the reading |
| Sediment | Cloudy water and grit in tap aerators | A sediment filter where the supply enters the building |
| Bacteria in well water | Often nothing at all, which is why testing matters | Filtration followed by UV disinfection, then a lab retest |
| Lead or nitrate | No taste and no colour | Reverse osmosis at the drinking tap, with a lab test before and after |
Health related readings such as bacteria, lead and nitrate are confirmed by an accredited laboratory, never by a test strip alone. Where results raise a health concern, follow the advice of your water supplier or local health authority.
Systems we fit and look after
Each system is sized to your readings, your water pressure and the number of people using it. Prices include fitting by our own plumbers.
Under sink filter
A carbon filter on its own drinking tap for better taste and less chlorine, with cartridges changed twice a year.
Fittedfrom $340
Whole house filter
Sediment and carbon stages where the supply enters, protecting every tap, shower and appliance in the building.
Fittedfrom $1,150
Water softener
An ion exchange softener sized to the hardness reading and the household, with an unsoftened tap kept for drinking where advised.
Fittedfrom $1,650
Reverse osmosis
A drinking water unit under the kitchen sink for lead, nitrate and dissolved salts, checked by a lab test after fitting.
Fittedfrom $890
UV disinfection
An ultraviolet unit placed after the filters on well and rainwater supplies, to treat bacteria the lab has found.
Fittedfrom $1,280
We suggest a system only when a reading supports it. If the test shows your water needs nothing, the visit ends there.
Readings first, recommendations second
A technician runs the readings at your kitchen tap and talks you through each one: hardness, chlorine, iron, pH, dissolved solids and more. You keep a written copy of every number.
No filter makes every kind of water safe, and no honest firm should promise that. For bacteria, lead and nitrate the sample goes to an accredited laboratory, and the system is chosen only after those results come back.
- Twelve readings on the spot
- Lab samples for health related measures
- Results in hand before any quote
- A retest once the system is fitted
How a treatment job runs
Most homes go from the first test to treated water within two weeks, depending on how quickly the lab replies.
Test
Readings at the tap, plus lab samples where the water calls for them.
Explain
The results in plain words, and which of them matter for your home.
Fit
A system sized to the readings, fitted by our plumbers in a day or less.
Retest
A second test after fitting, so you can see the change in numbers.
Care plans that keep systems working
Cartridges clog, resin tires and UV lamps fade with age. A care plan covers the visits each system needs to keep doing the job it was fitted for.
Filter care
a year, from$140
- Cartridges for one under sink filter
- Housing cleaned and seals checked
- A taste and chlorine reading at each visit
Softener care
a year, from$190
- Resin and control valve serviced
- Hardness tested before and after
- Salt level checked and topped up
- Bypass and drain line checked
Well water care
a year, from$320
- UV lamp replaced and sleeve cleaned
- Sediment and carbon filters changed
- A yearly bacteria test by a lab
- Written results for your records
Plans are invoiced once a year and payment is arranged directly with us. A plan can be cancelled at any time before the next visit.
Systems in place, in homes and workplaces
Every system goes where it is easy to reach for servicing, with a bypass so the water stays on during visits.
From homes and workplaces (example reviews)
The test showed that hard water was the real problem, not the taste. A softener went in the following week, and the kettle has stayed clear of scale since.
Our well had never been tested. The lab found bacteria, the UV unit went in after the filters, and the retest came back clear.
Straight answers for a busy clinic that wanted better drinking water for staff, plus a care plan so nobody has to remember the cartridges.
Questions about water and treatment
Is our tap water safe to drink?
Look and taste say little about safety. A test with lab samples for bacteria, lead and nitrate gives real answers. Mains suppliers also publish their own results, and your local health authority is the place to ask about any health concern.
Can softened water be used for drinking?
Softening adds a small amount of sodium, so we keep an unsoftened tap for drinking and cooking where that is advised, for example for making up baby formula or for anyone told to limit salt.
How often do filters need changing?
Most drinking water cartridges are changed every six to twelve months, depending on use and on the water itself. Softeners need salt and a yearly service, and UV lamps are replaced once a year.
Do you treat well and rainwater supplies?
Yes. Private supplies are tested more widely, and lab samples are always taken before any UV or filtration system is chosen.
Is plumbing approval needed?
Rules on connecting treatment systems, drain lines and backflow protection vary by country and by water supplier. Our plumbers follow the local rules, and we tell you before fitting if any approval is needed.
How is the work paid for?
The test visit is paid on the day. Systems are invoiced once fitted and retested, and you settle the invoice directly with our office.
Book a test or ask about a system
Tell us where your water comes from and what you have noticed at the tap. A technician phones back within a working day and books the test around your week.
- Test results before any quote
- Lab samples for health related measures
- Every system fitted by our plumbers
Speak to a water technician
Calls are answered on weekdays and Saturday mornings. Email at any hour, and we reply on the next working day.
Reach us
Mains, well and rainwater supplies within 70 km of our workshop
Opening hours
| Monday to Friday | 08:00 to 17:30 |
| Saturday | 09:00 to 13:00 |
| Sunday | Closed |
Supplies we cover
Mains, well and rainwater supplies in homes and workplaces within 70 km of the workshop. Lab sampling is offered across the whole area.