Sprains and suspected breaks
Twisted ankles, sore wrists and injured fingers or toes, X rayed here, then strapped, splinted or referred on.
Sprains, cuts and fevers seen without an appointment
Walk in to see a doctor or nurse practitioner about a minor injury or illness, with X ray on site. Check today's hours, bring a list of your medicines, and we take it from there.
Walk inno appointment needed
X rayon site
7 daysa week, all year
Chest pain, severe breathing trouble, signs of a stroke, heavy bleeding or a serious head injury are emergencies. Call your local emergency number now and do not travel to the clinic.
Where else to goMinor injuries and illnesses we treat
Doctors and nurse practitioners see adults and children from their first birthday. If a problem turns out to need a hospital, we arrange the transfer and phone ahead.
Cuts and minor burns
Wounds cleaned and closed with stitches, glue or strips, small burns dressed, and your tetanus cover checked.
Coughs, fevers and sore throats
Chest and throat infections, earache and high temperatures that have come on over the last few days.
Eye and ear problems
Red or gritty eyes, a speck stuck under the eyelid, and blocked or painful ears.
Bites, stings and rashes
Animal and insect bites, itchy rashes that are not affecting breathing, and infected skin.
Urine and skin infections
Burning when passing urine, small abscesses and other infections that need a quick test and treatment.
We do not offer repeat prescriptions, reviews of long term conditions, dental treatment or mental health crisis care. The next table says where to go for each of them.
When to go somewhere else
Some problems belong with a different service, and a few need an ambulance. When a symptom feels serious and you are unsure, call your local emergency number rather than waiting.
| If you have | Go to | Why |
|---|---|---|
| Chest pain, pressure or tightness | Your local emergency number | It may be a heart problem that needs a hospital team at once |
| A drooping face, a weak arm or slurred speech | Your local emergency number | These are signs of a stroke, where every minute matters |
| Heavy bleeding, a fit or a serious head injury | Your local emergency number | The clinic has no resuscitation team or scanner |
| Thoughts of harming yourself | A crisis line, or the local emergency number | Crisis care is not something this clinic provides |
| Toothache or a broken tooth | A dentist or an urgent dental service | Teeth need dental equipment we do not have |
| Repeat medicines or a long term condition | Your own doctor | They hold your records and can follow you over time |
What happens when you walk in
Waits change with every patient who comes through the door, so this page shows no waiting times.
Check in at the desk
Give your name, date of birth and what has happened. Photo ID and a list of your medicines help.
A nurse sees you first
A quick check of symptoms, pulse and temperature sets the order, so whoever is most unwell goes first.
Examined and treated
A doctor or nurse practitioner examines you, orders an X ray or a rapid test if needed, and treats you.
Leave with a plan
A written summary of what was done, what to watch for, and when to return or see your own doctor.
What to bring with you
A few things at the desk make the visit quicker and safer, above all the names and doses of the medicines you take. Forgot something? Come anyway, because nobody is sent away for a missing card.
- Photo ID
- Your medicines, or a picture of the boxes
- An insurance or health scheme card, if you have one
- For a child, their health record or vaccination booklet
- A phone charger and something to read
Self pay fees
These prices are for patients paying for themselves. Insurance and public health schemes work differently in every country, so ask the desk what applies to you before you are seen.
| Visit or treatment | Fee | What it covers |
|---|---|---|
| Walk in consultation | $120 | A doctor or nurse practitioner for one minor problem |
| X ray, one area | $90 extra | Taken here and looked at before you leave |
| Wound closure | from $160 | Stitches, glue or strips, with the consultation |
| Splint, sling or strapping | from $40 | Fitted and adjusted at the visit |
| Rapid test | $35 | A throat swab or urine test, for example |
| Copy of your visit summary | No charge | Printed at the desk or sent by email |
Fees are paid at the desk once you have been seen. Advice at the desk never depends on whether you can pay.
Inside the clinic
The whole clinic sits on the ground floor, with a level entrance from the pavement and a quieter corner of the waiting room for children.
After a visit (example reviews)
Came in with a swollen ankle on a Sunday afternoon. X ray, strapping and plain advice on when to put weight on it, all before the match finished on the radio.
Our daughter needed three stitches above her eyebrow. The nurse talked her through every step and gave us a printed sheet on caring for the wound.
Woke up with a red, gritty eye before work. Seen that morning, drops prescribed, and told to see an optician if it was no better in three days.
Before you come in
Is an appointment needed?
No. Come through the door whenever the clinic is open. Last check in is 30 minutes before closing, so that everyone who arrives can be seen properly.
How long will the wait be?
That depends on how many people arrive and how unwell they are, which changes by the minute, so we do not show waiting times here. Weekday evenings and Monday mornings are usually the busiest.
Why was someone who arrived after me seen first?
A nurse checks everyone on arrival, and people with more serious symptoms are seen sooner. If you feel worse while you wait, tell the desk straight away.
Do you see children?
Yes, from their first birthday. For a baby under one, call your own doctor, or your local emergency number if the baby seems very unwell.
Can the doctor prescribe medicine?
Yes, for the problem treated at the visit. Repeat prescriptions and medicines for long term conditions stay with your own doctor.
Will my own doctor hear about the visit?
With your agreement, a summary goes to your doctor the same day, and you get a copy to keep.
Questions for the front desk
Use this form for questions about fees, insurance, a copy of your visit summary or a note for work or school. The desk replies within one working day.
Please do not describe symptoms here or wait for a reply if you feel unwell. Come in during opening hours, and for anything life threatening, call your local emergency number.
- Walk in visits need no form
- Replies within one working day
- Questions today? Call +44 20 7946 0109
Hours and how to find us
Opening hours change on a few public holidays, and any change is posted here a week ahead.
Opening hours
| Monday to Friday | 08:00 to 22:00 |
| Saturday and Sunday | 09:00 to 21:00 |
| Public holidays | 10:00 to 18:00 |
Finding the clinic
On the corner of the high street, opposite the tram stop, with a level entrance and two drop off bays outside the door.
Last check in is 30 minutes before closing.