Starter
a month,$650
- Two channels
- Captions and simple graphics
- Comments answered on weekdays
Your feed, planned ahead and answered every day
Scrollstop Social is Leah, an independent social media manager who plans a month of content with you, writes and schedules the posts, films short clips on shoot days and answers comments in your voice. Plans are monthly and priced up front, and no follower count or sales figure is ever promised.
From $650a month, no set up fee
Same working dayreplies to comments
One reporta month, in plain words
Three monthly plans and a launch month
Every plan includes a planning call, a written calendar for your approval and a short report. Plans run month to month with a month's notice once the first three months are done.
Steady
a month,$1,150
- Three channels
- A half day shoot each month
- Comments answered every day
Comment care
a month,$380
- You post, Scrollstop replies
- Voice guide written first
- Complaints passed on within the hour
Launch month
one month,$1,600
- Profiles tidied and set up
- A month of launch content
- Handover notes for your team
Prices are illustrative. Advertising budgets, paid tools and any fees the channels themselves charge are separate and paid by you directly.
How one month of content comes together
Each month follows the same rhythm, so you always know when to look at the calendar and when to leave it alone.
| Week | What Scrollstop does | What you do |
|---|---|---|
| Week 1 | Planning call, then a written calendar of every post with its idea and date | Approve or change the calendar within three days |
| Week 1 or 2 | Shoot day at your premises, or product photos at the studio table | Have the team, products and space ready |
| Weeks 2 to 4 | Captions written, posts scheduled, comments and messages answered | Answer the questions passed on to you |
| Month end | A one page report on what went out, what people responded to and what to try next | Read it and decide what to keep |
Nothing is posted until you have approved the calendar. Urgent changes, such as a sold out product or an unexpected closure, are made the same day.
What the monthly fee covers
The plans differ in volume and cover, not in care. Every brand gets the same six kinds of work.
Content planning
A calendar built around your launches, seasons and busy weeks, with a reason for every post rather than posting for the sake of it.
Includedin every plan
Photos and short clips
Phone photography and short vertical video on shoot days, edited simply and lit naturally, with no stock images passed off as yours.
Shoot dayson Steady
Captions and graphics
Captions written in your voice, plus simple graphics in your colours for prices, opening hours and announcements.
Includedin every plan
Comments and messages
Replies in your tone, with questions about orders, refunds or complaints passed straight to you.
Coverweekdays or daily
Monthly report
What went out, which posts people saved, shared or asked about, and two or three things to try next. No vanity numbers dressed up as results.
Sentlast working day
Account safety
Posting access through each channel's own team settings, never your password, and a list of who can post kept up to date.
Reviewedevery quarter
Comments answered in your voice
Before the first reply goes out, Leah writes a one page voice guide with you: how you greet people, words you never use, how you say sorry and which questions only you can answer. Replies then follow that guide, so customers hear one consistent business.
Some comments are not for a social media manager to settle. Complaints, refund requests, anything legal and anything that sounds like a safety worry are passed to you within the hour on covered days, with a suggested reply you can use or ignore.
- A voice guide agreed before the first reply
- Complaints and refunds passed on within the hour
- No arguments with commenters, ever
- Spam and abuse hidden or reported under each channel's rules
Formats that fill a calendar
A month usually mixes several of these. The mix follows what your customers respond to, not what happens to be fashionable this week.
- Short vertical clips
- Photo carousels
- Behind the scenes
- Product close ups
- Meet the team
- How it is made
- Customer questions answered
- Event countdowns
- Opening hours and closures
- Seasonal offers
Each channel has its own sizes, habits and rules, so one idea is shaped differently for each place it appears.
The first three weeks with Scrollstop
Nothing gets posted in the first fortnight. That time goes on learning the business and agreeing how it should sound.
Discovery call
An hour on your customers, your busy seasons, what has worked before and what you never want to see posted.
Voice guide
A one page guide to how your business sounds, agreed before anything is written.
Access set up
Posting access granted through each channel's team settings, so no passwords change hands.
First calendar
The first month of posts written out with dates, for you to approve or change.
Shoot days and planning days
Most months include a morning on location and several quieter days of planning, writing and replying.
From brands on a monthly plan (example reviews)
The calendar arrives a week before the month starts, so no more posting at midnight in a panic. Comments get answered while the shop is busy, and complaints come straight to us.
The honest reports were the surprise. Some months show posts that did very little, with a plain suggestion for what to change instead.
The voice guide took an afternoon and saved hours. Replies now sound like the studio, and the odd difficult comment arrives with a draft answer attached.
Asked before signing up
Can Scrollstop promise more followers or sales?
No. Nobody can honestly promise follower numbers, reach or sales, because they depend on your product, your market and choices the channels make about what to show. What is promised is a steady plan, posts on time, replies in your voice and a report that says plainly what worked.
Does Scrollstop run paid advertising?
Not as part of these plans. Boosted posts can be set up on request, but the budget is yours, paid to the channel directly and agreed in writing first.
Which channels are covered?
The two or three channels where your customers already spend time, agreed at the discovery call. Scrollstop is independent and is not a partner of any social media platform.
Who owns the photos and videos?
You do, once the month is paid. Raw files from shoot days are kept for three months and handed over on request.
What happens if a post causes a problem?
It is taken down or corrected straight away on covered days, and you are told what happened and why. Advertising and consumer rules differ by country, so offers and competitions are checked against yours before they go out.
Can the plan pause during a quiet season?
Yes. A plan can rest for two months in any year, given a month's notice. Comment care can carry on during a pause if you would like.
Ask for a quote
Tell Leah about the business, the channels you use now and what you would like help with. She answers within two working days with a few questions or a suggested plan and its price, and the monthly fee is settled in writing before the first post is planned.
- No passwords needed at any stage
- A quote for one plan, with everything it includes
- Three month start, then month to month
Say hello to Leah
Leah works from a small studio and on location for shoot days. Calls are best arranged by message, because on shoot days the phone is busy filming.
Contact Scrollstop
Works remotely with brands anywhere, with shoot days in person around the city
Working hours
| Weekdays | 09:00 to 17:30 |
| Comment checks | 08:00 to 20:00 daily |
| Weekends | Two comment checks |
Agency running short of hands?
Agencies sometimes bring in Scrollstop for comment care or a launch month when their own team is stretched. Ask with the dates and the brand's sector.
Ask about agency work