Cracked screens
Glass and display replaced together, then touch, brightness and the earpiece checked before you collect.
Phone screenfrom $79
Cracked screen? Fixed while you wait
Screen, battery and charging port repairs for most phone and tablet models, done at our counter. Book your device and fault online, and most phone repairs are ready the same day.
45 minfor most phone screens
6 monthswarranty on parts and work
Same dayfor most phone repairs
- 6 month warranty on repairs
- Most screens in under an hour
- Price agreed before we start
- Parts stocked for most models
Repairs we do every day
Starting prices for most phone and tablet models. The exact price for your device is agreed before any work begins.
Battery replacement
A new battery fitted when yours drains fast, swells or switches off with charge still showing.
Phone batteryfrom $49
Charging ports
Lint and dust cleared first, which revives many ports, then a replacement only if the contacts are worn.
Port cleanfrom $29
Tablet screens
Glass and touch layer replaced on most tablets, usually ready the next working day.
Tablet screenfrom $109
Back glass and cameras
Cracked rear glass and scratched camera lenses replaced, with the camera tested afterwards.
Camera lensfrom $39
Water damage check
Opened, dried, cleaned and tested to see what can be saved, with an honest answer either way.
Diagnosis$25
The $25 water damage diagnosis comes off the repair price if you go ahead. Every other fault is checked at the counter at no charge.
Repair prices at a glance
Newer and larger devices sit at the higher end of each range. Older or less common models may need a part ordered in.
| Repair | Phone, from | Tablet, from | Usual wait |
|---|---|---|---|
| Screen, glass and display | $79 | $109 | 45 minutes |
| Battery | $49 | $69 | 30 minutes |
| Charging port clean | $29 | $29 | 15 minutes |
| Charging port replacement | $59 | $79 | 1 hour |
| Camera lens | $39 | $49 | 30 minutes |
| Back glass | $69 | Quote | 2 hours |
| Water damage diagnosis | $25 | $25 | 24 hours |
Waits are for phones; most tablet repairs are ready the next working day. Parts that have to be ordered take two to four working days, and the final price is always agreed before the repair starts.
How a booked repair works
Booking ahead means the part is on the bench before you walk in.
Choose device and fault
Pick phone or tablet, the fault and a time to drop in. The model name, if you know it, lets us have the part ready.
We confirm the slot
Within two working hours we confirm the time and a price range, or offer the next open slot.
Repair at the counter
Bring the device in. We check it with you, agree the final price and start the repair.
Test and collect
Calls, charging, touch and cameras are tested with you before you pay and leave.
Parts explained before they are fitted
For most repairs there are two kinds of part: one made to the original specification and a lower cost compatible one. We show you the difference in brightness, colour and battery life, and you choose before we start.
Every repair carries a six month warranty on the part and the work, and a written note lists exactly what was replaced.
- Your data stays on the device throughout
- Old batteries and screens sent for recycling
- Device cleaned before it goes back to you
- Warranty note with every repair
On the bench this week
Every repair happens at the counter or on the bench behind it, never sent away.
What customers say (example reviews)
Dropped the phone on the morning commute, booked a slot at lunch and had a new screen before the afternoon meeting.
The charging port only needed cleaning. They charged for the clean, not a new port, and showed the lint they had pulled out.
A tablet that used to die by noon now lasts the whole school day for our daughter. Clear price, ready the next morning.
Repair questions
Is my data safe during a repair?
Screen, battery and port repairs do not touch your data, and we do not open your apps, photos or messages. Backing up before any repair is still sensible.
Which phones and tablets do you repair?
Most phone and tablet models from the last several years. For older or less common devices we check that the part is available when you book, and tell you if it has to be ordered.
What does the six month warranty cover?
The part we fitted and our work. It does not cover new drops, cracks or liquid damage after the repair.
Original or compatible parts: what is the difference?
Where both exist we offer both and explain the trade offs in price, brightness and battery life. You choose before we start.
Can a phone with water damage be saved?
Sometimes. Switch it off, do not try to charge it and bring it in quickly. Diagnosis costs $25 and is taken off the repair if you go ahead.
How is a repair paid for?
You pay at the counter when you collect, once the device has been tested with you. Parts ordered in specially need a deposit of half the part price.
Book a repair
Choose the device, the fault and a time to bring it in. During opening hours we reply within two working hours to confirm the slot and a price range.
- Price agreed before any repair starts
- Six month warranty on parts and work
- Payment at the counter when you collect
Visit the repair counter
Walk ins are welcome, though a booked slot means the part is waiting when you arrive.
Contact
Repair counter inside the shopping arcade by the bus station
Counter hours
| Monday to Friday | 09:00 to 19:00 |
| Saturday | 10:00 to 17:00 |
| Sunday | 11:00 to 15:00 |
Before you come
Back up the device if you can, bring the charger if the port is the problem, and take off the case so we can check the frame.