Short visit
a visit, from$22
- Food and fresh water to your notes
- Litter tray scooped or hutch spot cleaned
- Play, brushing and a lap if wanted
- A photo and a short note when we leave
Your pets stay home, and their day stays the same
Drop in visits, dog walks and overnight stays for dogs, cats, rabbits and the smaller pets of the house, at home and at their usual times. Send your dates and we reply within one working day.
30 or 60 minfor each drop in visit
1 sitterwho knows your home and pets
A photoand a note after every visit
- Care in your own home
- Dogs, cats and small pets
- Visits at their usual times
- Keys labelled with a code, never an address
Visits and stays
Prices are per visit or per night for one household, and cover up to two pets of the same kind. Each extra pet adds $4 a visit.
Walk and visit
a visit, from$36
- A 40 minute walk on the lead, solo or with housemates only
- Paws wiped and towelled after wet walks
- Feeding, water and a garden break
- Two to four visits a day for most dogs
Overnight stay
a night, from$85
- A sitter sleeps at your home
- Evening and morning walks or feeds
- Lights, curtains and bins taken care of
- Add a midday visit for $22
Small pet round
a visit, from$18
- Hay, greens, seed or flakes as noted
- Water bottles and bowls refilled
- Tank lights and heat lamps checked
- Run time for rabbits in good weather
Public holidays add 25 percent. Bookings of a week or more are held with a 25 percent deposit, returned in full if you cancel 72 hours before the first visit.
How a first booking starts
New clients begin with a meet and greet, because the sitter needs to know your pets and your home before they are left in charge.
Send your dates
Choose the visits you need, the dates and the times your pets are used to eating and going out.
Meet and greet
Your sitter spends 30 minutes at your home at no charge, meets the pets and walks through the routine with you.
Keys and care sheet
We collect a key, your vet's details and a signed vet consent form, and write up the care sheet together.
Visits begin
The same sitter visits at the agreed times and sends a photo and a short note after each one.
What happens inside the door
Every visit follows your care sheet, written in your words at the meet and greet. If your cat eats half a pouch at seven and the rest at noon, that is exactly what happens, and the bowls are washed before the sitter leaves.
A home that looks lived in is safer while you are away, so the sitter also brings in the post, moves the curtains, waters a few plants and checks that the windows and doors are locked on the way out.
- The same sitter for every visit where possible
- A named backup sitter who has met your pets
- Medicines given only as your vet has labelled them
- Post, plants, curtains and bins at no extra cost
Who we care for
Most homes we visit have a dog or a cat, but plenty have a rabbit hutch, a birdcage or a tank in the corner too. This is how often each kind of pet is usually seen.
| Pet | What a visit covers | Usual visits |
|---|---|---|
| Dogs | Walks on the lead, feeding, water, garden breaks and company | 2 to 4 a day, or overnight |
| Cats | Feeding, water, litter, play and brushing, cat flap checked | 1 or 2 a day |
| Rabbits and guinea pigs | Hay, greens, water, spot cleaning and run time | 2 a day |
| Birds | Seed, fresh water, cage paper changed and a cover at night | 1 or 2 a day |
| Fish and reptiles | Feeding to your notes, heat lamps and tank lights checked | 1 a day or every other day |
Puppies under six months and dogs who cannot be left alone for more than a few hours are best suited to overnight stays.
When a pet seems unwell
Our sitters care for pets; they do not diagnose or treat them. Anything that looks like illness or injury goes to a vet.
We call you first
If a pet is off their food, limping or not themselves, the sitter calls you and agrees the next step with you.
Then your vet
With your say so we ring your vet and take the pet in. In an emergency we go straight to your vet or the nearest emergency clinic.
A signed consent form
Signed at the meet and greet, it lets your vet treat your pet if you cannot be reached. Vet fees are settled between you and the clinic.
Medicines as prescribed
Tablets, drops and insulin are given only as the vet's label says. We never change a dose or offer health advice.
A backup sitter
Each home has a second sitter who has met the pets, so a visit is never missed if the first sitter is ill.
Insured for pet care
We hold insurance for pet care and key holding. Rules on insurance and licences for pet sitters vary by country, so ask any sitter you hire to show theirs.
A week of visits
Morning walks, feeding notes on the fridge, rabbit runs and quiet evenings on the sofa.
Owners back from their travels (example reviews)
Two weeks away and a photo every morning of Pepper on her favourite chair. She barely noticed we had gone, and the kitchen was cleaner than we left it.
Our old lab needs his tablets with dinner and a slow walk. The sitter followed the vet's label to the letter and called us when he skipped a meal, just to check.
Rabbits, a parrot and a nervous rescue dog in one house is a lot to ask. The meet and greet covered every one of them, and the care sheet is now on our fridge for good.
Asked before the first key changes hands
Why not board my pet somewhere instead?
Many pets settle better at home, with their own bed, smells and garden, and there is no travel or new animals to meet. Dogs who need company all day may be happier with overnight stays or a boarding kennel, and we will tell you honestly which suits your pet.
How do you keep our keys safe?
Keys are labelled with a code, never your name or address, and kept in a locked cabinet. They come back to you by hand after the last visit, or into your letterbox if you prefer.
Will the same sitter come every time?
Your sitter does every visit they can, and the backup sitter who met your pets covers the rest. Overnight stays are always done by one of those two.
Do you walk dogs off the lead?
No. Dogs are walked on the lead, alone or with dogs from their own home, so a walk never depends on recall in a strange park.
What if my pet becomes ill while you are away?
The sitter calls you, then your vet, and takes your pet in if needed, using the consent form you signed. Sitters do not give health advice or treatment, and in an emergency they go to the nearest emergency vet.
How far ahead should we book?
School holidays and public holidays fill early, often a month or more ahead. Outside those weeks a few days' notice is usually enough, as long as there is time for a meet and greet.
Ask for a sitter
Tell us who lives with you, the dates you are away and the times your pets are used to. Within one working day you hear back from us with a yes, a suggestion of other times, or a note that those dates are already full.
- No visit is booked until we confirm it in writing
- First bookings start with a meet and greet at no charge
- You settle payment with us directly once the dates are confirmed
Talk to a sitter
Calls are answered between visits, so a message often gets the quickest reply.
Reach us
Homes on the north side of the city, within about 8 km of the riverside park
When we are out and about
| Visits, every day | 07:00 to 21:00 |
| Overnight stays | 19:00 to 08:00 |
| Phone and messages | 08:00 to 19:00 |
Not sure what your pet needs?
Describe your pets and your trip in the request form, and we suggest a mix of visits that fits their routine and your budget.
Describe your pets