Check ups and reviews (example reviews)
A regular look at your general health, your medicines and anything that has changed since your last visit.
Family doctors who get to know you
Check ups, minor illness, vaccinations and health screenings for babies, parents and grandparents alike. Request a routine appointment online, or phone the clinic for anything that cannot wait.
15 minstandard consultation
6 daysa week, Saturdays included
Same dayreplies to morning requests
Medical emergency? Call your local emergency number. Urgent today? Phone the clinic rather than using the form.
Call the clinic- Patients of every age
- Saturday morning clinic
- Vaccinations and screenings
- Interpreters on request
What our doctors and nurses see you for
Routine care for the whole household, from a first baby check to a yearly review. When something needs a specialist, your doctor explains why and arranges the referral.
Minor illness
Coughs, sore throats, earache, rashes, stomach upsets and the other everyday problems that need a doctor's view.
Vaccinations
Childhood, adult, seasonal and travel vaccines given by our nurses, following the schedule recommended where you live.
Health screenings
Blood pressure, cholesterol, blood sugar and cervical screening, offered at the ages and intervals your doctor suggests.
Children and families
Baby and child checks, growth and development reviews, and appointments timed around the school day.
Ongoing conditions
Planned reviews for conditions such as asthma, diabetes or high blood pressure, with the same doctor where possible.
Appointments and fees
What you pay at the clinic depends on your public cover or insurance. The fees below apply to patients paying for themselves.
| Appointment | Who you see | Length | Fee |
|---|---|---|---|
| General consultation | Doctor | 15 minutes | from $75 |
| Longer consultation | Doctor | 30 minutes | from $130 |
| Adult health check | Nurse, then doctor | 45 minutes | from $160 |
| Child health check | Doctor | 20 minutes | from $70 |
| Vaccination visit | Nurse | 15 minutes | from $30 |
| Travel health consultation | Nurse | 20 minutes | from $55 |
Vaccines are charged at cost on top of the visit fee. Reception confirms the fee when your time is booked, and payment is taken at the clinic after the visit. Please give at least 24 hours' notice to cancel, as missed appointments are charged $25. How public cover and insurance work varies by country, and reception can explain what applies to you.
How a routine appointment works
From request to consultation in four steps. The online form is read during opening hours only, so phone for anything urgent.
Send a request
Pick the type of appointment, the day and the part of the day that suit you, and say who the appointment is for.
We confirm a time
Reception replies by phone or email on the same working day with a time, or the nearest one we can offer.
Come ten minutes early
Bring a list of the medicines you take, any letters from other clinics and your insurance details if you have them.
See your doctor or nurse
Talk through the reason for the visit. If tests are needed, the doctor explains how and when the results reach you.
One team for the whole family
Four doctors, three practice nurses and a reception team look after families across the neighbourhood. Wherever we can, you see the same doctor each time, so there is no need to repeat your story at every visit.
Any examination can take place with a chaperone in the room, and interpreters can join in person or by phone when you mention it in advance. Medical titles and training routes differ between countries; our doctors are registered with the medical regulator where the clinic operates.
- Ask for a named doctor when you request a time
- A chaperone for any examination, on request
- Interpreters arranged ahead of the visit
- Longer appointments for more complex needs
Inside the clinic
Every room is on the ground floor, with wide doors, a lowered section at reception and chairs with arms in the waiting area.
Checks and screenings we offer
Screening looks for problems before they cause symptoms. Which checks are offered, and when, depends on your age, your history and the guidance in your country.
- Blood pressure
- Cholesterol
- Blood sugar
- Cervical screening
- Weight and waist
- Heart health review
- Child growth and development
- New patient health check
- Travel health review
- Vaccination record review
No screening test can rule out every problem, and a normal result is not a guarantee. Your doctor explains what each check can and cannot tell you, so you can decide whether to have it.
What families tell us (example reviews)
A Saturday slot for both children's vaccinations, with a nurse who explained each one and kept everybody calm. Done well before lunch.
The request went in on a Monday morning and reception phoned back before noon with a time that same week. The doctor had read the notes and did not rush.
An interpreter was arranged for my mother without any fuss, so she could ask her own questions at her health check.
Questions patients ask
Can an urgent problem be booked online?
No. The form is for routine appointments and is read during opening hours only. For an urgent problem today, phone the clinic; for an emergency, ring your local emergency number straight away.
Does the clinic take new patients?
Yes, families and individuals who live nearby can join. How registration works depends on the health system in your country, and reception talks you through the steps by phone.
Can patients choose which doctor they see?
Name a doctor on the request form and we offer the first time available with them. If that wait is long, we suggest another doctor who can see you sooner.
Do you see babies and children?
Yes. Children of any age are seen here, and a parent or carer comes with anyone under 16. Child vaccinations follow the schedule recommended where you live.
How do test results come back?
Your doctor tells you at the appointment how long results usually take. A nurse or doctor phones you if anything needs discussing, and reception can check on results after that time.
Will insurance or public cover pay?
That depends on your country, your cover and the appointment. Bring your details to the first visit, and reception checks what is covered before any fee is charged.
Request a routine appointment
Choose the appointment, the day and the time of day that suit you. Requests sent before noon are answered the same working day, and later ones by the following morning.
This form is not for urgent problems. For a medical emergency, dial your local emergency number; for something urgent today, phone the clinic.
- Your time is held only once reception confirms it
- Name a doctor if you would like someone in particular
- Fees, where they apply, are paid at the clinic
Find the clinic
The clinic is on the ground floor beside the river walk, with level access throughout, a baby changing room and space for buggies in the waiting area.
Contact
Ground floor rooms beside the river walk, with level access and close to the main bus routes
Opening hours
| Monday to Friday | 08:00 to 19:00 |
| Saturday | 09:00 to 12:30 |
| Sunday and public holidays | Closed |
When the clinic is closed
If it is an emergency, phone your local emergency number. Outside opening hours, the recorded message on the clinic line explains where to find urgent care nearby.