Aftercare and FAQs
Feel prepared before your appointment and confident afterwards. Here is everything you need to know to get the most from your lashes.
Preparing for your first appointment
Arrive with a clean face, free of eye makeup and mascara
Avoid oil-based products around the eyes on the day
Let us know about any eye conditions, allergies or sensitivities
Tell us if you wear contact lenses
Wear comfortable clothing and allow time to relax
Aftercare tips to help lashes last
Keep lashes dry for the first 24 hours after your appointment
Avoid steam, saunas and hot showers near the eyes for a few days
Brush lashes gently each day with a clean lash brush
Avoid rubbing, pulling or picking at your lashes
Use oil-free makeup remover and cleanse gently
Sleep on your back where possible to keep lashes from being crushed
Frequently asked questions
Are lash treatments safe?
Lash treatments are designed to be gentle when carried out with care. Please tell us about any eye conditions, allergies or sensitivities before your appointment so we can advise you.
What if my eyes feel sensitive?
Some clients notice mild sensitivity or watering in the first few hours. If irritation continues, let us know so we can help.
How do I remove my lashes safely?
Lashes should be removed by a trained professional. Please do not pull or peel them off at home, as this can damage your natural lashes.
Can I wear mascara with lash extensions?
Avoid mascara, especially waterproof formulas, as it can loosen adhesive and shorten the life of your lashes.
How long do lashes last?
Lashes shed naturally over time. Good aftercare helps them stay in place for longer.
How often will I need a refill?
Most clients come back for a refill or touch-up as their natural lashes shed and grow. The ideal timing depends on your lash growth cycle and the style you choose. We will advise you on the best schedule at your appointment.
Looking for more?
Browse our lash services to find the treatment that suits you, or get in touch with any questions about your appointment.