How Haulaway Works
From your first enquiry to a cleared space, here is exactly what to expect at every step of your pickup.
Steps from quote to removal day
- Request a quote: Tell us what you need removed and where it is, by calling or using our booking page.
- Receive your quote: We review the details and confirm the price before any work starts.
- Confirm your booking: Choose a pickup date that suits you.
- Prepare your space: Clear a path to the items and note anything we should know about access.
- Removal day: Our team arrives, loads the items and cleans up after themselves.
- Cleared space: You are left with an empty space and a clear understanding of what happened to your items.
How your job is quoted
Every job is quoted before work begins, so there are no surprises on removal day. We look at the type and amount of junk, how easy it is to access, and any special handling it needs.
You receive the quote in advance and can ask questions before you agree to anything.
What happens to your items
We sort what we collect so that as much as possible is kept out of landfill. Items are taken for disposal, donation or recycling depending on their condition and type.
If you have a preference for how something is handled, tell us when you request your quote.
What you need to prepare
Gather everything you want removed in one place where possible.
Clear a safe path from the items to the vehicle access point.
Let us know about stairs, narrow doorways or parking restrictions.
Set aside any items you want to keep so we do not take them by mistake.
Common questions about what we take
Can you remove furniture?
Yes, we remove most household and office furniture.
Can you take appliances?
Yes, we take many common household appliances. Let us know what you have when you request a quote.
What items can you not take?
Some hazardous materials and items we cannot legally handle are excluded. Ask us before booking if you are unsure about an item.
Do I need to be home?
It helps if someone can confirm the items and access on the day, but you can discuss arrangements when booking.
Ready to clear your space?
Book your pickup today, or explore the types of junk we handle and learn more about our team.