Consultation
45 minutes$120
- Possible causes explained
- Written summary in three working days
- A letter to your doctor if needed
Thinning hair, looked at properly before anything is sold
Every client starts with a consultation with a qualified clinician, who examines your scalp, asks about your health and history, and explains what may be behind the change. Some leave with a treatment plan, some with a letter for their own doctor, and some with the news that nothing needs doing yet.
45 minuteswith a qualified clinician
$120taken off any plan you start
No promisesabout regrowth, at any stage
What happens in the consultation
A qualified clinician, a doctor or a registered nurse trained in hair and scalp conditions, looks at your scalp through a magnifying camera, asks about illness, stress, diet, medicines and family history, and studies the pattern of the thinning.
Hair loss has many causes, and some, such as thyroid problems or low iron, belong with your own doctor rather than a clinic. When the clinician suspects one, you hear it plainly, and with your agreement we write to your doctor.
- Scalp photographs kept on your record only
- Blood tests arranged through your doctor where needed
- A written summary within three working days
- Nothing sold on the day
Kinds of hair loss we assess
Most people arrive describing one of these. The consultation works out which it is, because the right next step depends on the cause.
- Thinning at the crown or temples
- Shedding after illness, surgery or a fever
- Shedding in the months after a birth
- A widening parting
- Thinning along the hairline from tight styles
- Patchy loss
- Changes in eyebrows or beard
- Hair loss alongside other symptoms
Patchy loss, signs of scarring on the scalp and hair loss that comes with other symptoms are referred to a dermatologist or your own doctor, because they need a medical diagnosis before anything else.
What each option can and cannot do
This is the same table the clinician talks through in the consultation. None of these options regrows hair for everyone, and we never say otherwise.
| Option | What it aims to do | What we tell every client |
|---|---|---|
| Prescribed medicine | Slow shedding and, in some people, thicken the hair that remains | Not everyone responds, it takes months to judge, and stopping usually ends any benefit |
| Treatments applied to the scalp | Support hair that is still growing | Responses vary widely, and some people notice no change at all |
| Hair transplant | Move hair from the back of the head to thinner areas | It needs enough donor hair, does not stop future loss, and takes about a year to settle |
| Scalp pigmentation | Tiny pigment dots that give the look of closely cut hair | A cosmetic option that fades over the years and needs top ups |
| Waiting and reviewing | Some shedding settles by itself within months | Often the right first plan, with a review already booked |
Medicines for hair loss are prescription only in many countries and can have side effects, which the clinician goes through with you. Rules on prescribing and on who may carry out transplants differ from country to country.
Consultation first, then a plan you can turn down
Example prices in US dollars. A plan only starts after the consultation, and the $120 fee comes off the first month or the transplant deposit.
Treatment plan
a month, from$85
- Prescribed treatment where suitable
- Scalp photos compared at each review
- Stop at any time, nothing more owed
Hair transplant
from$5,400
- Donor area assessed first
- Fourteen days to think before booking
- Reviews at 3, 6 and 12 months
If a transplant is on the table
Donor check
The clinician looks at how much hair the back and sides can spare, now and in years to come.
A written plan
The number of grafts, the areas, the risks and the full price, sent to you to read at home.
Two weeks to think
Nothing is booked until fourteen days have passed since the plan reached you.
Procedure day
Usually a full day under local anaesthetic, carried out by the surgeon named in your plan.
The quiet months
Moved hairs often shed first. Any new growth takes months to appear, and it varies from person to person.
Reviews (example reviews)
Checks at three, six and twelve months, with your own photographs compared in private.
The clinic, not the clients
No client appears in a before and after picture on this site. These show where the consultations and procedures happen.
Book a consultation
Pick the subject on your mind and a day that suits. The consultation lasts 45 minutes, costs $120 and is always with a qualified clinician.
A coordinator rings or writes within one working day to hold the slot or offer the nearest open one.
- Come with your hair as you usually wear it
- A list of current prescriptions helps
- A partner or friend is welcome to join you
From clients after their consultation (example reviews)
Expected a sales pitch for a transplant. Instead the clinician found signs that pointed to low iron, wrote to my doctor, and suggested waiting before spending anything.
The table of what each option can and cannot do was the same one on the website, line by line. No promises, just a plan with a review every three months.
Two weeks to read the transplant plan at home, and an honest talk about how much donor hair there really was. The surgeon named on the plan was the one who did the work.
Before you book
Can lost hair be brought back?
Sometimes partly, often not, and never with a guarantee. Some shedding settles by itself, and some treatments slow loss or thicken remaining hair in some people, while other hair loss is permanent. The clinician tells you what seems likely in your case, and we make no promises about regrowth.
Who carries out the consultation?
A qualified clinician sees every client: a doctor or a registered nurse trained in hair and scalp conditions. Their name and registration appear on your booking confirmation.
Do you see women with thinning hair?
Yes. Hair loss in women often has different causes, and the consultation looks for them, including changes after pregnancy, around menopause or with certain medicines.
Is the consultation a sales meeting?
No. Nothing is sold on the day, and you leave with a written summary that you can take anywhere. Many clients choose to wait, or to see their own doctor first.
Can you show results from other clients?
Pictures of clients before and after treatment never appear here. Everyone's hair, cause and response are different, so someone else's photographs say little about what will happen to yours.
Does a transplant hurt?
The procedure is carried out under local anaesthetic. Soreness, swelling and small scabs in the first days are common, and the surgeon goes through them with you before you decide.
Find the clinic
Consultations run six days a week, with evening slots from Monday to Thursday. Ring or write and a coordinator replies within one working day.
Ring or email
A first floor clinic in the old market quarter, beside the tram stop
Consulting hours
| Mon to Thu | 09:00 to 19:00 |
| Friday | 09:00 to 17:00 |
| Saturday | 09:00 to 13:00 |
| Sunday | Closed |
On arrival
The clinic is on the first floor in the old market quarter, beside the tram stop, with a lift from the street door. Consulting rooms are private, and nobody is photographed in the waiting room.