Battery health check
Capacity estimate, cell balance, cooling and charging history read and explained in a one page report.
Reportfrom $85
Servicing built around the battery
Electric and hybrid cars still need tyres, brakes, suspension and fluids, plus a proper look at the battery and charging system. High voltage work here is done only by technicians trained for it, and every service ends with a battery report written in plain words.
Trainedhigh voltage technicians on every EV job
90 minutesfor a standard EV service
Every visita battery report you can read
Orange cables stay in trained hands
The battery pack and its orange cables carry enough voltage to cause serious injury or death. Only our technicians trained for high voltage systems isolate the battery, work near those cables or remove high voltage parts, and they follow a written isolation procedure every time.
Tyres, wipers, cabin filters and similar jobs are done with the car powered down and the high voltage system left alone. Training and qualification schemes differ from country to country, so ask and we tell you which ones our technicians hold.
- Insulated gloves and tools tested before use
- Every isolation recorded on the job card
- Crash damaged batteries quarantined and referred on
What an electric car still wears out
Fewer moving parts is not the same as nothing to check. Prices are for a family sized car.
Tyres for heavier cars
EVs are heavy and quick off the line, so tyres wear faster. We fit load rated tyres, balance them and set pressures.
Fitting, per tyrefrom $25
Brakes that see little use
Regenerative braking does most of the stopping, so discs corrode and calipers stick. We clean, lubricate and test them.
Brake servicefrom $120
12 volt battery
The small battery wakes the car's computers and locks. When it fails, nothing starts; we test it and replace it.
Testfrom $20
Cooling circuits and heat pump
Battery and cabin cooling checked for leaks, and coolant replaced at the interval the maker sets.
Coolant changefrom $160
Charge port and cable
The port, its locking pin and your own charging cable checked for wear, heat marks and damage.
Inspectionfrom $30
Hybrids also have the engine side serviced: oil, filters and spark plugs as the maker schedules them.
Reading the battery report
Every service ends with a one page report. This is how we explain each line on it.
| On the report | What it tells you | When we suggest more tests |
|---|---|---|
| State of health | Usable capacity now, estimated against the battery when new | A sudden drop between two visits |
| Cell balance | How evenly the cells hold their charge | One group of cells drifting from the rest |
| Cooling circuit | Coolant level, pump and fan working as they should | Low coolant or a fault stored for the pump |
| Charging habits | How often the car is rapid charged, and to what level | Never; it is a habit worth knowing, not a fault |
| Insulation test | Whether high voltage parts stay isolated from the body | Any reading outside the maker's limits |
A report describes the battery on the day it is read. Nobody can say exactly how long a battery will last.
Three ways into the bay
Parts such as tyres, brake pads and coolant are priced separately and agreed with you before they are fitted.
Battery health check
from$85
- Battery and charging system read
- Cooling circuit inspected
- Written report the same day
EV service
from$195
- Brakes cleaned, lubricated and tested
- Tyres rotated, pressures set
- Cabin filter, wipers, washers and lights
Hybrid service
from$245
- Engine oil, filters and plugs as scheduled
- Hybrid battery cooling checked
- Brakes and tyres as for an EV
A week in the bays
What rolls into the bay
We work on electric and hybrid cars and small vans of every make, described here by type rather than badge.
- Electric hatchbacks
- Electric saloons and estates
- Electric SUVs
- Plug in hybrids
- Full hybrids
- Range extender cars
- Small electric vans
- Older EVs on their first battery
Electric motorbikes, scooters and large commercial vehicles go to specialists better equipped for them.
Drivers after their first EV service (example reviews)
The report showed the battery in good health and explained why the range drops in winter. That one page settled months of worrying.
The rear brakes had seized from lack of use, which nobody had mentioned at the last garage. Both were released, cleaned and greased the same morning.
The hybrid had its engine and battery side looked at in one visit, and the car came back charged higher than it went in.
Questions EV drivers ask at the desk
Does an electric car really need servicing?
Yes, though with fewer parts. Tyres, brakes, suspension, cabin filters, coolant and the 12 volt battery all wear, and the high voltage system benefits from regular checks.
Who works on the high voltage system?
Only technicians trained and qualified for high voltage work, using insulated tools and a written isolation procedure. Nobody else on the team touches the orange cables or the battery.
Can you repair a battery pack?
We diagnose packs and can replace some modules on certain cars. Larger pack repairs go to a specialist battery repairer, and we tell you before anything is booked.
What should come with the car?
Your charging cable, the locking wheel nut key and a charge of at least 20 percent, so the car can be moved and tested.
Will the car be charged when we collect it?
Cars waiting for collection are plugged into our workshop chargers, so they leave with at least as much charge as they arrived with.
How is the bill paid?
When you collect the car, payment is arranged directly with us. Anything extra found during the service is priced and agreed with you first.
Book a bay
Choose the service, a day and a drop off time. A technician checks the bay diary and answers by the next working day, either confirming your choice or proposing the closest alternative.
- High voltage work by trained technicians only
- Battery report with every service
- Extra work agreed before it starts
The workshop and its chargers
Park in any marked bay; the chargers by the door are for cars booked in that day.
Front desk
A workshop near the ring road, with chargers for cars waiting to be collected
Bay hours
| Monday to Friday | 08:00 to 18:00 |
| Saturday | 08:30 to 13:00 |
| Sunday | Closed |
Waiting with us
A battery check takes about 45 minutes, and the waiting room has seats, coffee and a window onto the bays.