First assessment
from$140
A full assessment, your questions answered and a written summary sent afterwards.
Request an assessmentFood advice that fits your condition and your kitchen
A dietitian for diabetes, gut symptoms, coeliac disease and children's food allergies, in clinic or by video. Every first appointment includes a full assessment, and afterwards your doctor can have a short letter, if you agree.
60 minfor the first assessment
2 waysto meet: clinic or video
1 letterto your doctor, with consent
- Clinical dietetics, not diets
- Clinic or video, your choice
- Letters to your doctor, with consent
- No supplements or products sold
Conditions we see, and where a dietitian fits
A dietitian works alongside your doctor or hospital team, never instead of them. These are the conditions people most often come with.
| Condition | What we look at together | Who else is involved |
|---|---|---|
| Type 1 and type 2 diabetes | Meals, snacks and timing around your medicines and your working day | Your doctor or diabetes team |
| Irritable bowel and gut symptoms | What seems to set symptoms off, and a careful way to test it | Your doctor, who rules out other causes first |
| Coeliac disease | Eating well without gluten: labels, eating out and crumbs at home | Your doctor, after diagnosis |
| Food allergy in children | Safe swaps, packed lunches and growing well, with the family's meals in mind | Your child's doctor or allergy clinic |
| Kidney conditions | Food choices that fit the advice your kidney team has given | Your kidney team |
| Eating after illness or surgery | Getting enough to eat when appetite is low | Your doctor or hospital team |
Eating disorders need a specialist team. If that is what you or your child is facing, we help you find one rather than see you alone.
What the first hour covers
The first appointment is an assessment. We go through your medical history, the medicines you take, any test results you bring, your symptoms and what an ordinary day of eating looks like for you, including work, family and the food you enjoy.
You leave with two or three changes agreed together and written down, not a printed diet. Follow ups check how those changes are going and adjust them; how many you need depends on your condition and on you.
- Bring recent test results if you have them
- Bring a list of your medicines
- No weighing unless it matters for your care
- A written summary after every appointment
Appointments and fees
Three kinds of appointment, each in the clinic or by video. Fees are paid after the appointment.
Follow up
from$75
A look at the changes you agreed, what has worked and what to try next.
Request a follow upChild and parent
from$150
For food allergy, coeliac disease or worries about how a child eats, with a parent or carer there throughout.
Request for a childMoving an appointment within a day of it costs half the fee. Whether insurance or a public scheme helps with fees depends on your country and your plan.
Working with your doctor, not around them
Food advice only helps if it fits the rest of your care, so the dietitian keeps your doctor in the loop whenever you agree.
A letter after appointments
With your consent, a short letter tells your doctor what was discussed and what you agreed.
Results explained
Test results you bring are read alongside your doctor's advice and explained in plain words.
Medicines stay with your prescriber
The dietitian never changes a dose. If food and medicine need to fit together, your prescriber is asked.
Passing you on
When something needs a doctor or a specialist team, the dietitian says so and helps you get there.
The clinic room and the screen
Appointments happen at a round table above the pharmacy or by video from your own kitchen, where the packets in your cupboard can join in.
What Plateful does not do
Clear limits save everyone time, so here they are.
- Weight loss programmes
- Detox or cleanse plans
- Supplements or powders for sale
- Food intolerance test kits
- Printed diet sheets
- Urgent or emergency care
If you feel very unwell, have trouble swallowing or notice blood in your stools, speak to your doctor. Anything that cannot wait goes to the emergency number where you live.
Said after a few appointments (example reviews)
Written to show the kind of thing patients and parents tell the clinic.
Two appointments in, mealtimes feel ordinary again. The advice fitted the food we already cook rather than a list of things to give up.
Our daughter's allergy list felt endless. The dietitian helped plan lunches she actually likes and showed us how to read labels in the shop.
Sensible, careful and never once about the scales. The letter to the doctor meant nothing had to be explained twice.
Asked before a first appointment
Does a doctor need to refer you first?
Not to book. Some insurance policies only help with fees after a referral, so it is worth checking yours. If your doctor has already written, bring the letter or send it ahead.
Will there be a diet to follow?
There is no printed diet. You agree a few changes that suit your condition, your routine and the food you like, and build on them at follow ups.
What is worth bringing to the first appointment?
Your list of medicines, any recent test results and, if possible, a few notes on what you ate on two ordinary days. Nothing has to be weighed.
Should eating change before the appointment?
Carry on eating as usual unless your doctor has said otherwise. Changes made beforehand can make symptoms and tests harder to read.
Do you see children?
Yes, for food allergy, coeliac disease and worries about how a child is eating, with a parent or carer beside the child from start to finish.
Can appointments switch between the clinic and video?
Yes, you choose each time you book. Video suits most follow ups, while a first appointment for a child usually works better in the clinic.
Request an appointment
Tell us what you would like help with and how you would prefer to meet. The clinic replies within one working day with a time.
Feeling very unwell? Speak to your doctor today, and for anything that cannot wait, ring the emergency number where you live.
- First assessment 60 minutes, from $140
- In the clinic or by video
- A written summary after each appointment
Finding the clinic
The consulting room is on the first floor above the pharmacy, with a lift and a bench in the corridor outside.
Contact the clinic
A first floor consulting room above the pharmacy on the market square, with a lift
Clinic hours
| Monday to Thursday | 08:30 to 18:00 |
| Tuesday evening | Video, 18:00 to 20:00 |
| Friday | 08:30 to 14:00 |
| Weekends | Closed |
Video appointments
A link arrives by email the day before. You need a quiet room, a steady connection and, for some appointments, a packet or two from your cupboard to look at together.