Direct same day
from$34
One driver, one job and no other stops. For contracts, keys, forgotten passports and parts a workshop is waiting on.
Book direct
Collected within the hour, delivered today
Swiftline carries documents and parcels across the city the same day and nationwide by the next day, for offices, shops and anyone with something that cannot wait. Book a collection online, or ask for a quote for regular runs and large items.
60 mincollection for direct same day
6 daysa week of collections
Signed foron every delivery
Delivery options and prices
Prices are for one item up to 5 kg inside the city zone. Heavier, larger or longer jobs are priced when you book, before a driver sets off.
Same day by 17:00
from$19
Collected in the morning and delivered on a planned afternoon round, for anything that must arrive today but not this hour.
Book same dayNext day by 12:00
from$14
Collected today and delivered before noon tomorrow to most addresses in the country, signed for on arrival.
Book next dayNext day economy
from$9
The lowest price, for parcels that can travel overnight and arrive at any point on the next working day.
Book economySame day collections run 07:00 to 20:00 on weekdays and 08:00 to 14:00 on Saturdays. One off bookings are paid when the driver collects; business accounts are invoiced monthly.
Sizes, weights and vehicles
Tell us the weight and size when you book so the right vehicle turns up. Anything beyond these limits is quoted separately.
| What you are sending | Weight up to | Size up to | Usually carried by |
|---|---|---|---|
| Envelope or document wallet | 1 kg | Letter or A4 size | Cargo bike or car |
| Small parcel | 5 kg | A shoebox | Cargo bike or car |
| Medium parcel | 20 kg | A cabin suitcase | Car or small van |
| Large parcel or several boxes | 50 kg | 1.2 m on the longest side | Small van |
| Pallet or bulky item | 500 kg | One standard pallet | Large van with a tail lift, by quote |
For businesses that send every week
Regular senders get a named account manager, monthly invoicing and agreed prices for the routes they use most.
Scheduled collections
A driver calls at the same time every day or on set days, so outgoing post and parcels leave without anyone booking.
Legal and property papers
Contracts, deeds and signed documents carried by hand, with the name of the person who signed and the time recorded.
Online shop orders
An end of day pickup from your shop or unit for next day delivery, with labels printed from the order list you send.
Multi drop rounds
One van, a planned route and many stops, for deliveries to branches, clients or an event venue.
Large and heavy items
Pallets, furniture, exhibition stands and equipment, with a two person crew where needed and a written quote first.
International parcels
Documents and parcels passed to our international partners for delivery abroad. Customs forms are needed, and duties and banned goods vary by country.
For an account quote, choose regular deliveries in the form below and tell us roughly how often you send.
How a collection works
Book
Send the form or call with the collection and delivery areas, the size and weight, and when it must arrive.
Confirm
We reply with the price and a collection time, usually within 15 minutes during working hours.
Collect
The driver arrives with your reference. Have the item packed, sealed and addressed, with a phone number on the label.
Deliver
The driver takes a signature and a photo at the door, and we pass on the name of whoever signed.
Pack it once, pack it well
Most damage happens to things that slide around inside their box. A strong outer box, padding on every side and a parcel that stays silent when gently shaken will arrive the way it left.
- Use a new double wall box for anything heavy
- Fill every gap with paper or bubble wrap
- Seal each seam with wide tape
- Put the address and a phone number on top
What we cannot carry
These are refused on every service. Rules for parcels going abroad are stricter and differ by country, so check with us before booking anything unusual.
- Cash, bank cards and gift cards
- Firearms, weapons and ammunition
- Fireworks and explosives
- Gas cylinders and aerosols in bulk
- Flammable liquids and fuel
- Loose lithium batteries
- Live animals
- Perishable food without notice
- Illegal drugs and stolen goods
- Hazardous or toxic chemicals
Jewellery, watches and artworks worth over $1,000 travel on our high value service, booked by phone. Customs declarations must be accurate, because a wrong one can delay a parcel or see it seized.
On the road
Cargo bikes beat the traffic in the centre, cars cover the suburbs and vans take the heavy and the bulky.
Senders on Swiftline (example reviews)
A signed contract had to cross the city before a 15:00 deadline. Collected at 13:20, delivered at 13:55, and the name of the person who signed came through straight after.
Online orders leave the unit every afternoon without anyone picking up the phone, and customers have them before lunch the next day.
A dining table and six chairs crossed town with a two person crew, wrapped in blankets and set down in the right room. The quoted price was the price paid.
Questions senders ask
How late can a same day job be booked?
Direct same day can be booked until 18:00 on weekdays for delivery that evening. Same day by 17:00 must be booked by noon.
What if nobody is in?
The driver rings the recipient, then uses a safe place or a neighbour only if you allowed that when booking. Otherwise the parcel returns to the depot and a second attempt follows on the next working day, which can carry a charge.
Is the parcel covered while you carry it?
Every parcel is covered against loss or damage up to $500 while in our hands. Higher cover, up to $5,000, can be added when you book. Items on the list we cannot carry are never covered.
Can we send parcels abroad?
Yes, through our international partners. You complete a customs declaration describing the contents and their value, and duties or taxes may be charged at the destination. What may be sent, and the paperwork needed, vary by country.
Do you collect from homes too?
Yes. Anyone can book a one off collection, paid when the driver arrives. Business accounts are invoiced once a month.
Do you deliver at weekends?
Saturday same day collections run 08:00 to 14:00 within the city. Next day services deliver Monday to Friday, so a parcel booked on Friday arrives on Monday.
Book a collection or ask for a quote
Give us the areas, the size and when it must arrive. Nothing is collected until you have agreed the price, which the control room sends back with a collection time.
- Price confirmed before the driver sets off
- Signed for on every delivery
- Regular and large jobs quoted within one working day
Talk to the control room
The control room answers during collection hours and can tell you where a parcel is right now.
Control room
Depot by the ring road, collecting across the city and delivering nationwide
Collection hours
| Monday to Friday | 07:00 to 20:00 |
| Saturday | 08:00 to 14:00 |
| Sunday | Closed |
Areas we cover
Same day across the city and the towns within 50 km. Next day to most addresses in the country, with remote areas sometimes taking a day longer.