Sizing & Care
Practical answers about fit, fabric care, delivery and returns, all in one place. If you still have a question, we are happy to help.
How our sizes fit
Every garment is cut to a consistent fit, but everybody's shape is different. Use the points below to choose the size that suits you best.
Compare your measurements with the size guide for the piece you are considering. If you fall between two sizes, consider how you like your clothing to sit: a closer fit or a more relaxed one.
Details such as fabric weight and stretch can affect how a piece fits, so check the product description for any specific fit notes.
- Measure yourself before choosing a size, using a soft tape measure.
- Compare against the size chart on the product page.
- Choose a larger size for a relaxed fit, or your usual size for a close fit.
- If you are between sizes, ask us and we will help you decide.
Fabric care and washing
Caring for your clothing well helps it keep its shape, colour and feel for longer. As a general guide, follow the care label sewn into each garment, as it gives the most accurate instructions for that specific fabric.
In general, we recommend washing darker and delicate pieces inside out, using a gentle cycle with cool water, and avoiding harsh detergents or bleach. Lay knitwear flat to dry and hang woven pieces to avoid stretching. Iron on a low to medium setting where needed.
- Check the care label before the first wash.
- Wash darker and delicate items inside out on a gentle cycle.
- Use cool water where possible to protect colour and fibre.
- Avoid bleach and harsh detergents.
- Lay knitwear flat to dry; hang woven pieces.
- Iron on a low to medium setting.
Delivery and returns
Here is a general overview of how delivery and returns work. Specific timings, costs and conditions are confirmed by the Threadline Apparel team, so please reach out if you need exact details for your order. For full information about placing an order, see our Shop. For questions about specific products, our Collections page offers inspiration and our Contact page is the best place to ask.
Delivery
Full delivery times and costs are confirmed by the owner. Please contact us for the latest information before you order.
Returns
Our returns policy details, including eligibility and timeframes, are confirmed by the owner. Please contact us for the current policy.
Order changes
If you need to change or query an order, get in touch with us as soon as possible so we can help.
Still have a question?
If your question isn't answered here, we'd love to hear from you. Send us a message and a member of the team will get back to you.