Collision repair
Panels pulled or replaced, the body measured against the maker's figures, then primed, painted and polished.
Typical repairfrom $650
Crash damage put right, down to the paint
Collision repairs, dent removal, scratch repairs and resprays, with paint mixed to your car's colour code and checked under daylight lamps. Describe the damage for a written estimate, or book a time for us to inspect the car.
Writtenestimate before work starts
Mixed on siteto your colour code
2 yearsguarantee on paintwork
- Paintwork guaranteed for 2 years
- Colour checked under daylight lamps
- Courtesy cars for longer repairs
- Insurance claims explained
Repairs we carry out
Starting prices are for a typical panel on a medium family car. The written estimate gives the full figure before any work begins.
Paintless dent removal
Car park dings and hail dents pushed out from behind the panel while the paint is unbroken, with no filler and no repaint.
Per dentfrom $90
Scratch and scuff repair
Light scratches polished out of the clear coat; deeper ones filled, primed and refinished on the affected area only.
Per areafrom $180
Bumper repair
Scuffed, cracked or split plastic bumpers welded, reshaped and refinished, or replaced when a repair would not hold.
Per bumperfrom $240
Panel and full resprays
One panel, several panels or the whole car, taken back to sound paint and sprayed in our heated booth.
Per panelfrom $320
Wheel refurbishment
Kerbed and corroded alloy wheels stripped, repaired, painted to the original finish and balanced.
Per wheelfrom $85
Prices include parts, paint and labour for the typical job described. Damage hidden behind a panel sometimes appears once it comes off, and we call you before doing any extra work.
Which repair does the damage need?
A rough guide to the usual repair and how long the car stays with us. The inspection confirms both.
| What you can see | Usual repair | Time in the workshop |
|---|---|---|
| A small dent with the paint unbroken | Paintless dent removal | Same day |
| A scratch you cannot feel with a fingernail | Machine polish of the clear coat | Half a day |
| A scratch down to the primer or bare metal | Fill, prime and refinish the area | 1 to 2 days |
| A cracked or split bumper | Plastic weld and refinish, or a new bumper | 1 to 2 days |
| A panel pushed in after a collision | Pull, repair or replace, then paint and blend | 3 to 5 days |
| Damage near the lights, sensors or chassis | Structural check, new parts and sensor calibration | 1 to 2 weeks |
If the car pulls to one side, shows a warning light or has a broken light, it may not be safe to drive. Ask us about collection before you take it on the road.
Paint matched panel to panel
A colour code is only the starting point, because the same code varies between factory batches and fades after years in the sun. We mix the paint on site, spray test cards and hold them against your car under daylight lamps before the first coat goes on.
Where a repaired panel meets an original one, the new colour is blended into the neighbouring panels so the eye finds no edge. The clear coat is then baked in a heated booth, which hardens it far faster than leaving it to dry.
- Paint mixed to the colour code in our own mixing room
- Test cards compared under daylight lamps
- Colour blended into neighbouring panels
- Clear coat baked in a heated booth
Finishes we refinish
Each finish needs its own method. These four cover almost every car that comes through the door.
SolidOne colour under a clear coat, the most forgiving to match
MetallicAluminium flakes that must settle at the same angle as the original
PearlA tinted mid coat that shifts colour as the light moves
MatteNo gloss to hide behind, so it is sprayed one whole panel at a time
From first message to collection
One estimator looks after your car from the first description to the moment you drive it home.
Describe the damage
Tell us where the damage is and how it happened, in your own words.
Inspection
We look at the car in daylight, measure the damage and confirm a written estimate.
Repair and paint
Panels are repaired, the paint mixed and sprayed, and the clear coat baked.
Check and collect
We inspect the finish outdoors with you, and the car goes home washed.
In the workshop
Collision repairs, paint and the smaller jobs that make a car look right again.
From drivers we have helped (example reviews)
The estimate from the written description was within $40 of the final bill, and the new rear door matches the rest of the car even in bright sunshine.
Three hail dents on the bonnet gone in one afternoon, with no filler and no repaint. Described on Tuesday, fixed on Thursday.
They explained the insurance paperwork in plain words, lent us a courtesy car for the week and handed back our estate washed and polished.
Questions about body repairs
Can you give an estimate without seeing the car?
We give a price range from your description, usually within one working day. The exact figure is confirmed in writing at the inspection, before any work starts.
Do we have to use the repairer our insurer suggests?
It depends on the wording of your policy and on local law, and both differ from one country to the next. Many policies let drivers choose their own repairer, so check yours, and we can talk you through the claim paperwork.
How long will the repair take?
Small dents are often done the same day, while collision repairs take three to five working days, or longer if parts are on order. The estimate gives a date, and we call if anything changes.
Will the new paint match?
We mix to the colour code, test against your car under daylight lamps and blend into the neighbouring panels. Every respray carries our 2 year paintwork guarantee.
Is a courtesy car available?
For repairs of two days or more we lend a courtesy car at no extra charge, subject to availability. Ask for one when you book the inspection.
Is the car safe to drive after a collision?
Not always. If it pulls to one side, shows a warning light or has broken lights, leave it parked and call us to arrange collection. If anyone is hurt, call your local emergency number first.
Get an estimate or book an inspection
Tell us what happened and where the damage is, in words. We reply within one working day with a price range, then confirm the exact figure when we see the car. If you would rather we look first, choose an inspection and pick a day.
- Written estimate before any work
- Describe the damage in words, no pictures needed
- Inspections on weekdays and Saturday mornings
Visit the workshop
The workshop phone is answered during opening hours, and an estimator replies to every email within one working day.
Reach the workshop
Workshop on the east side industrial estate, ten minutes from the city centre
Workshop hours
| Monday to Friday | 07:30 to 17:30 |
| Saturday | 08:00 to 12:00, inspections only |
| Sunday | Closed |
Collection and courtesy cars
If the car cannot be driven, we collect it within 30 km for $60. Repairs of two days or more come with a courtesy car while ours are available.
Book an inspection