Hearing test
A full check of both ears in a sound booth, with your results drawn on a chart and explained before you leave.
from$60
Clear answers about your hearing, in plain words
Hearing tests for adults and teenagers, hearing aid fitting and repairs, and careful ear wax removal. Every result is explained without jargon, and nobody is pressed into buying anything.
45 minfor a full hearing test
45 daysto try new hearing aids
Same weekear wax appointments
- Tests in a sound booth
- Hearing aid repairs
- Ear wax removal
- Family welcome at every visit
Hearing care under one roof
From a first test to years of looking after your hearing aids, the same small team sees you each time.
Hearing aid consultation
A longer visit to talk through daily life, listen with sample aids and agree what would help, if anything.
from$90
Fitting and fine tuning
New aids set to your test results, checked with sound measured in your ear, then adjusted over the first weeks.
with new aidsIncluded
Servicing and repairs
Cleaning, new tubes and domes, and repairs to most makes, often finished while you wait in reception.
from$25
Ear wax removal
Gentle removal by microsuction or irrigation after a look inside the ear, by a clinician trained in both.
both ears$70
Noise and swim plugs
Custom earplugs made from a soft impression of your ear, for loud workplaces, live music or swimming.
a pair, from$110
We see adults and teenagers aged 12 and over; for younger children we suggest a specialist children's hearing service. A hearing test is not a medical diagnosis, and if your results point to a medical cause we write to your doctor or advise you to see one.
What happens in a hearing test
About forty five minutes in a comfortable chair, with nothing that hurts. A family member is welcome to sit in.
A few questions
When you notice difficulty, any ringing in the ears, past ear infections, noise at work and the medicines you take.
A look in the ears
We check each ear canal and eardrum with a lighted scope and show you the picture on a screen.
Tones and words
In a quiet booth you press a button for each faint beep, then repeat words played with and without background chatter.
Results explained
We go through the chart together, say what it means for daily life and set out the options, including waiting.
Hearing aids chosen with you, not for you
If a hearing aid would help, we show you the main styles, from small aids that sit behind the ear to models that fit inside it, and explain what each does well. You listen with a sample in the room before deciding, and every option is priced in writing.
New aids come with a 45 day trial. If they are not right for you, return them within that time and we refund the price apart from a $150 fitting fee. Visits for fine tuning are included for the first year.
- Several makes and styles, priced in writing
- Listen with a sample before you decide
- A 45 day trial with a clear refund rule
- Fine tuning included for the first year
Appointment prices
Prices are per appointment. Hearing aids are quoted separately after a consultation, in writing, with no obligation to buy.
| Appointment | Length | Price |
|---|---|---|
| Hearing test | 45 minutes | $60 |
| Hearing aid consultation | 60 minutes | $90 |
| Ear wax removal, both ears | 30 minutes | $70 |
| Hearing aid check and clean | 20 minutes | $25 |
| Repair assessment | 15 minutes | $20 |
Please give 24 hours' notice to move an appointment. Some health plans and public schemes help with hearing tests or hearing aids, and the rules vary widely from one country to another, so check what applies to you.
Signs it may be time for a test
Hearing usually changes slowly, so family and friends often notice first. Any of these is a good reason to book.
- Turning the television up
- Asking people to repeat themselves
- Struggling in busy restaurants
- Missing the doorbell
- Ringing or buzzing in the ears
- Tired after long conversations
- Hearing better on one side
- Muffled sound after a cold
Sudden hearing loss in one or both ears is different and needs a doctor the same day. If it comes with weakness, a drooping face or slurred speech, call your local emergency number.
Around the centre
A sound booth, two clinic rooms and a repair bench, all on the ground floor.
Said after an appointment (example reviews)
Results shown on a chart and explained without hurry. No sales talk, just three options and a week to think them over.
Came along with an elderly father for his test. The whole family was part of the conversation, and the new aids were adjusted twice until the television sounded right at a normal volume.
A blocked ear after a swim, seen two days later. Quick, gentle microsuction and a clear word on how to avoid it next time.
Common questions about hearing
Does a hearing test hurt?
No. You listen to beeps and words through headphones and press a button when you hear them. The look inside the ear uses a small light and takes a few seconds.
Should ear wax be cleared with cotton buds?
Please avoid them. Cotton buds tend to push wax deeper and can scratch the ear canal. If an ear feels blocked, book a removal appointment or ask a doctor or pharmacist for advice.
Will a hearing aid bring back normal hearing?
Hearing aids help many people follow conversation more easily, but they do not return hearing to how it was. We explain what to expect from your own results before you decide anything.
Is there help for ringing in the ears?
We can test your hearing, talk through what may be making tinnitus worse and suggest ways to manage it, including sound features built into some aids. There is no promise of a cure, and we refer you to a doctor if anything needs checking.
Who carries out the tests?
Our audiologists and hearing aid dispensers are trained and registered as the law here requires. Titles and rules for hearing care differ widely between countries, so ask about qualifications wherever you go.
What counts as urgent?
Hearing loss that comes on suddenly, over hours or a few days, needs a doctor the same day. Severe ear pain with fever or discharge also needs medical care. For any emergency, call your local emergency number.
Request an appointment
Choose what you need, suggest a day and say roughly when you can come, plus how you would like to hear back. Within one working day a member of the team confirms that time or proposes the closest opening.
- Your appointment is set once we confirm it
- Pay at the centre after your visit
- A hearing loop at reception and level access
Find Clear Tone
Call, text or email, whichever suits your hearing best; the same team answers all three.
Phone, text or email
Ground floor of the medical building beside the town library, with a hearing loop at reception and parking by the door
Centre hours
| Monday to Wednesday | 09:00 to 17:30 |
| Thursday | 09:00 to 19:30 |
| Friday | 09:00 to 16:00 |
| Saturday | Repairs, 09:00 to 12:30 |
| Sunday | Closed |
Prefer not to phone?
Phone calls can be hard work when hearing is changing, which is exactly why we offer text and email. Write to us and a written answer follows within one working day.
Send a written request